Thank you for your continued support of the Brave Group US Official Store.
We are issuing this announcement regarding a manufacturing defect that has been identified with one of our products.
Affected Product: Engraved Handholding License - Alias Anono Birthday Merch 2024
Eligible Customers: Customers who purchased the above product or the Complete Set - Alias Anono Birthday Merch 2024 during the applicable sales period.
For those eligible, we will ship a replacement of the Engraved Handholding License - Alias Anono Birthday Merch 2024. The replacement is scheduled to be shipped in early February 2025.
Due to the random distribution process of the licenses, we regret to inform you that we are unable to guarantee that the replacement license will bear the same number as your original. We sincerely appreciate your understanding in this matter.
Please note that returning the defective product is not necessary.
If you have any questions, feel free to contact us through our inquiry form.